The following outlines the general terms and conditions that govern the appointment of ESTC to deliver the above services:
| 1. |
ESTC will deliver the agreed services according to the specified requirements, standards and timeframes, as mutually agreed and documented by ESTC and the client organisation
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| 2. |
Deviations from agreed quotations will be mutually discussed and agreed.
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| 3. |
The client and ESTC will conform to the Agreement to Purchase and Terms & Conditions of Sale as specified.
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| 4. |
ESTC and the client will conform to mutual confidentiality, technology and copyright protection requirements.
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| 5. |
The client and its employees may only use ESTC technology and learning materials within those internal areas agreed/licensed by ESTC.
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| 6. |
ESTC must receive a signed quotation and Purchase Order Number prior to commencement of rendering required service.
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| 7. |
A signed Quotation and Purchase Order Number implies that the service terms and conditions are accepted. |
